Terms of Service

1. Agreement to These Terms

These Terms of Service ("Terms") are a binding agreement between you and DaoGrove Labs ("DaoGrove Labs," "we," "us," or "our") governing your use of the Oracle Profile mobile application (the "App"), part of the broader Oracle Union family of apps. By downloading, accessing, or using the App, you agree to these Terms. If you don't agree, don't use the App.

If you downloaded the App from the Apple App Store, this agreement is between you and DaoGrove Labs only — not with Apple Inc. Apple is not responsible for the App or its content. See Section 17, "App Store Additional Terms," below for how Apple's related rights and obligations work.

2. About Oracle Profile

Oracle Profile generates a personality-style "archetype" profile from your quiz answers, for reflection and entertainment purposes only. It is not medical, legal, financial, or psychological advice, and results should not be relied upon as such. Unlike our sibling apps Tarot and our Chinese Divination app, Oracle Profile does not claim to predict the future or offer divination — it's a structured self-reflection tool based on a fixed scoring model.

3. Eligibility

You must be at least 13 years old to use the App. If you are between 13 and the age of majority in your jurisdiction, you confirm you have a parent or guardian's permission to use the App. The App is not directed at children under 13 — see our Privacy Policy for more.

4. License Grant

Subject to your compliance with these Terms, DaoGrove Labs grants you a limited, non-exclusive, non-transferable, revocable license to use the App for your personal, non-commercial use, on any Apple device that you own or control, as permitted by the Apple App Store Terms of Service, except that the App may also be accessed and used by other accounts associated with you via Family Sharing or volume purchasing, to the extent Apple's usage rules permit. You may not copy, modify, distribute, sell, lease, reverse-engineer, or create derivative works from the App, except to the extent applicable law expressly permits this despite the restriction.

5. Accounts

Creating an account lets your profile sync across Oracle Union apps. You're responsible for keeping your login credentials secure and for all activity under your account. You may delete your account at any time from Account > Delete Account in the App, which permanently removes your account and profile data. See our Support page for the web-based deletion request path if you can't access the App.

6. Purchases and Subscriptions

The App offers a free tier plus two paid options with different content unlocked:

Subscriptions renew automatically at the price you agreed to unless cancelled at least 24 hours before the end of the current billing period. You can manage or cancel a subscription anytime through your Apple ID account settings, or via Account > Manage Subscription in the App. Payment is charged to your Apple ID account at confirmation of purchase. Prices may vary by region and are subject to change with notice for future billing periods.

Refunds and Consumption Data

Refund requests for App Store purchases are handled by Apple, not by DaoGrove Labs — we don't have the ability to issue refunds directly. To help Apple resolve refund requests fairly, we may share limited information about your purchase and usage of the App ("consumption data") with Apple when you request a refund. By using the App's purchase features, you consent to this data sharing for the purpose of refund evaluation.

7. Acceptable Use

You agree not to:

• Misuse the App or attempt to interfere with its normal operation;
• Reverse-engineer, decompile, or disassemble the App except as permitted by law;
• Use the App in any way that violates applicable law, or to harass, abuse, or harm another person;
• Attempt to gain unauthorized access to any account, system, or network connected to the App.

The App does not currently include public posting, comments, or content-upload features — compatibility comparisons happen privately between two people (e.g. via a shared code or link), not on a public feed. If we introduce public content-sharing features in the future, additional community guidelines and a takedown-request process will apply and will be posted here.

8. Intellectual Property

The App, including its text, graphics, archetype content, design, and underlying code, is owned by DaoGrove Labs or its licensors and is protected by copyright, trademark, and other intellectual property laws. Nothing in these Terms transfers any ownership rights to you. Your quiz answers and the profile generated from them remain associated with your account for as long as you keep it; you grant DaoGrove Labs a limited license to process and store that data solely to provide the App's features to you (see our Privacy Policy).

If you believe content in the App infringes your intellectual property rights, contact us at the address in Section 18 with enough detail for us to investigate.

9. Disclaimer

The App is provided "as is" and "as available," without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement, to the fullest extent permitted by law. Archetype results are generated from a fixed quiz model and are intended for entertainment and self-reflection, not as a diagnosis, prediction, or professional recommendation of any kind. DaoGrove Labs does not warrant that the App will be uninterrupted, error-free, or secure.

10. Maintenance and Support

DaoGrove Labs is solely responsible for providing any maintenance and support for the App. Apple has no obligation whatsoever to furnish maintenance or support services with respect to the App. For support, see our Support page.

11. Limitation of Liability

To the fullest extent permitted by law, DaoGrove Labs and its officers, employees, and licensors will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, data, or goodwill, arising from or related to your use of the App, even if advised of the possibility of such damages. DaoGrove Labs' total liability for any claim arising out of these Terms or the App will not exceed the greater of (a) the amount you paid DaoGrove Labs in the 12 months before the claim arose, or (b) US $50. Some jurisdictions don't allow the exclusion or limitation of certain damages, so some of the above limitations may not apply to you.

12. Indemnification

You agree to indemnify and hold DaoGrove Labs harmless from any claims, damages, liabilities, and expenses (including reasonable legal fees) arising from your violation of these Terms or misuse of the App, except to the extent caused by DaoGrove Labs' own violation of law or these Terms.

13. Dispute Resolution, Arbitration, and Class Action Waiver

Please read this section carefully — it affects your legal rights and requires most disputes to be resolved by individual arbitration rather than in court.

13.1 Informal Resolution First

Before filing any claim, you agree to contact us at the address in Section 18 and attempt to resolve the dispute informally for at least 30 days. Most concerns can be resolved this way.

13.2 Binding Arbitration

If informal resolution doesn't work, you and DaoGrove Labs agree that any dispute arising out of or relating to these Terms or the App will be resolved by binding, individual arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules, rather than in court, except that either party may bring an individual claim in small claims court instead if it qualifies.

13.3 Class Action Waiver

You and DaoGrove Labs agree that disputes will be brought only in an individual capacity, not as a plaintiff or class member in any purported class, consolidated, or representative proceeding. The arbitrator may not consolidate more than one person's claims and may not otherwise preside over any form of a representative or class proceeding.

13.4 Your Right to Opt Out

You may opt out of this arbitration agreement (Sections 13.2–13.3 only — the rest of these Terms still apply) by emailing us at the address in Section 18 within 30 days of first accepting these Terms, with the subject line "Arbitration Opt-Out" and your account email address. Opting out does not affect any other part of your relationship with DaoGrove Labs.

13.5 Governing Law

These Terms are governed by the laws of the State of California, without regard to its conflict-of-laws principles, except that the Federal Arbitration Act governs Section 13 (Arbitration). For any dispute not subject to arbitration (or where the arbitration agreement is found unenforceable), you and DaoGrove Labs agree to the exclusive jurisdiction of the state and federal courts located in California.

14. Export Compliance

You may not use or export the App except as authorized by U.S. law and the laws of the jurisdiction in which the App was obtained. You represent that you are not located in a country subject to a U.S. government embargo or designated as a "terrorist supporting" country, and that you are not on any U.S. government list of prohibited or restricted parties.

15. Termination

We may suspend or terminate your access to the App at any time if you violate these Terms. You may stop using the App and delete your account at any time (Section 5). Sections that by their nature should survive termination (e.g. Sections 8–13) will survive.

16. Changes to These Terms

We may update these Terms from time to time. If we make material changes, we'll update the "Last updated" date above and, where appropriate, notify you in the App. Continued use of the App after changes take effect constitutes acceptance of the updated Terms.

17. App Store Additional Terms

If you obtained the App through the Apple App Store, the following terms also apply, and take priority over anything to the contrary elsewhere in these Terms:

• Apple has no obligation whatsoever to furnish any maintenance and support services with respect to the App; maintenance and support are solely our (DaoGrove Labs') responsibility (see Section 10).
• In the event of any failure of the App to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price (if any) for the App to you. To the maximum extent permitted by applicable law, Apple has no other warranty obligation whatsoever with respect to the App, and any other claims, losses, liabilities, damages, costs, or expenses attributable to any failure to conform to any warranty will be our sole responsibility.
• We, not Apple, are responsible for addressing any claims by you or any third party relating to the App or your possession and/or use of it, including but not limited to: (a) product liability claims; (b) any claim that the App fails to conform to any applicable legal or regulatory requirement; and (c) claims arising under consumer protection, privacy, or similar legislation.
• In the event of any third-party claim that the App or your possession and use of it infringes that third party's intellectual property rights, we, not Apple, will be solely responsible for the investigation, defense, settlement, and discharge of any such claim.
• You must comply with any applicable third-party terms of agreement when using the App (for example, your wireless data service agreement) — those terms are between you and the relevant third party, not us.
• Apple and Apple's subsidiaries are third-party beneficiaries of these Terms, and upon your acceptance of these Terms, Apple will have the right (and will be deemed to have accepted the right) to enforce these Terms against you as a third-party beneficiary.
• Our name and contact address for any questions, complaints, or claims about the App: see Section 18, "Contact," below.

18. Contact

19. General

If any provision of these Terms is found unenforceable, the remaining provisions remain in full effect. Our failure to enforce any right or provision is not a waiver of that right. These Terms, together with our Privacy Policy, are the entire agreement between you and DaoGrove Labs regarding the App.