若 App 設定內已提供「帳戶 > 刪除帳戶」選項，可直接於 App 內操作。若尚未提供或你無法登入，請寄送電子郵件與我們聯絡，主旨註明「Account Deletion Request」，並使用你帳戶所綁定之電子郵件寄出。我們會核實身份並刪除你的帳戶與相關資料，通常於數個工作天內完成並回覆確認。

免費版：基本功能試用。標準版（₪7.90/期）：每期 50,000 字翻譯配額，適合《論語》《文心雕龍》等中篇典籍。研究版（₪17.90/期）：每期 250,000 字，適合《左傳》《戰國策》等長篇史料。詳細內容請見服務條款第 8 條。

App Store 購買之退款由 Apple 直接處理，我們沒有技術能力直接退款。請至 reportaproblem.apple.com 申請。詳見服務條款第 8 條關於退款時我們可能與 Apple 分享之購買資料說明。

不建議。AI 翻譯與文字辨識屬機器生成，可能不完整、不準確或遺漏文意，並非經認證的翻譯服務。請將其視為輔助閱讀與初步理解的工具，重要用途（學術引用、法律或正式文件）請自行核對原文並諮詢專業人士。詳見服務條款第 7 條。

「拍照辨識古文」的相片僅於辨識過程中即時處理，完成後不會保留於我們或 OpenRouter 的伺服器。我們會盡可能採用不將 API 請求用於模型訓練的設定；詳見隱私政策第 4 條。

可以，但你需確保自己有合理權利上傳該文獻並處理當中提及的個人資訊——例如你是文獻的合法持有人或已取得家族成員同意。我們僅將這些資料用於為你提供翻譯與解析功能。詳見隱私政策第 5 條與服務條款第 5 條。

請寄送電子郵件與我們聯絡，註明「Copyright Concern」，並說明相關內容與你的權利依據。我們會盡快調查並在合理情況下處理。本服務目前不提供公開分享功能，你的個人上傳內容不會被其他使用者看到。

請寄送電子郵件與我們聯絡，說明發生問題時你正在進行的操作、裝置型號與系統版本（如有），並附上截圖，將有助我們更快定位問題。

可以。請寄送電子郵件與我們聯絡，我們會依適用法律協助你查詢、取得副本、更正或刪除你的資料。詳見隱私政策第 9 條。

If the app's Settings screen offers an Account > Delete Account option, use that directly. If it doesn't yet, or you can't access the app, email us with the subject "Account Deletion Request" from the email address associated with your account. We'll verify and delete your account and associated data, typically within a few business days, and confirm once it's done.

Free: basic features to try the app. Standard (₪7.90/period): 50,000 characters of translation quota per period — good for mid-length classics like the Analects or Wenxin Diaolong. Research (₪17.90/period): 250,000 characters per period — for longer historical works like Zuo Zhuan or Zhanguo Ce. See Terms of Service §8 for details.

Refunds for App Store purchases are handled by Apple, not by us — we don't have the technical ability to issue refunds directly. Request one at reportaproblem.apple.com. See Terms of Service §8 for what purchase data we may share with Apple to help resolve your request.

No — treat it as a reading aid, not a certified translation. AI translation and text recognition are machine-generated and can be incomplete, inaccurate, or miss nuance. For academic citation, legal, or formal-document purposes, verify against the original text and consult a qualified professional. See Terms of Service §7.

Photos submitted to Photo Recognition are processed in real time and are not retained on our servers or OpenRouter's after processing. Where available, we configure AI providers to avoid training on API data. See Privacy Policy §4.

Yes, as long as you have a reasonable basis to upload the document and process the personal information it contains — for example, you're the document's rightful holder or have family consent. We use that data solely to provide your translation and parsing. See Privacy Policy §5 and Terms of Service §5.

Email us with the subject "Copyright Concern," describing the content and your basis for the claim. We'll investigate promptly and act where appropriate. The Service has no public-sharing feature, so your own uploaded content is never visible to other users.

Email us with what you were doing when it happened, your device model, and OS version if you have it. Screenshots help a lot.

Yes — email us and we'll help you access, correct, or delete your data in line with applicable law. See Privacy Policy §9.